Leadership Can Be Learned
Leaders become effective when they know how to provide actionable feedback, coaching, and create an environment of respect & consideration. In turn, teams are nurtured to grow and produce their best results.
View Use CaseLeaders become effective when they know how to provide actionable feedback, coaching, and create an environment of respect & consideration. In turn, teams are nurtured to grow and produce their best results.
View Use CaseCustomer behavior is a mixed bag. No matter what they get, employees need to know how to handle every scenario.
In this TED talk, Uri Hasson(Princeton Neuroscience Institute) pulls back the curtain on what happens in the brain of a person telling a story and in the brain of a person listening to the same story. He and his team have used fMRI to measure what happens when a person tells a story and what happens when a person listens to that same story.
Celeste Headlee offers 10 ways to have a better conversation.