Employees who know how to communicate effectively in a variety of scenarios can provide the highest levels of customer satisfaction and loyalty. The secret isn’t charm; it’s practice.
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Great leaders are not born, they are developed. The best leaders have learned how to empower their team to succeed.
Onboarding is often a make-or-break moment for a new employee. Use Fluency Speak to make it engaging and ongoing to keep your new hires long term.
In this TED talk, Uri Hasson(Princeton Neuroscience Institute) pulls back the curtain on what happens in the brain of a person telling a story and in the brain of a person listening to the same story. He and his team have used fMRI to measure what happens when a person tells a story and what happens when a person listens to that same story.
