Sharpen Communication Skills for the Best Customer Experience
Customer behavior is a mixed bag. No matter what they get, employees need to know how to handle every scenario.
TED Talks
How To Have An Even Better Conversation
Here’s a great talk about communication and the importance of good conversations.
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TED Talks
The Rhythm of Communication
In this TED talk, Uri Hasson(Princeton Neuroscience Institute) pulls back the curtain on what happens in the brain of a person telling a story and in the brain of a person listening to the same story. He and his team have used fMRI to measure what happens when a person tells a story and what happens when a person listens to that same story.
Blog
The Top 3 Things Employees Need to Succeed During Challenging Times
Companies today face two important questions:
• How can I ensure the success of my team, my organization, and myself during difficult times?
~ and ~
• How do I get the support I need, and how can I effectively support others?
The secret to success boils down to what we’ll call “Nurturing Communication.”